went for the Dominican Republic on family vacation with my spouse and son on july31 til aug seventh 2015 experienced a great time until eventually time for you to go household, the flight leaving on the aug7th experienced a delay for 8 several hours for departing to Miami then suppose to connect and go to dulles airport.
touring from Miami to Lima on Saturday March 21 even if I reserve the seats beforehand I got the final row on the best side because of the window and the seat didn't move earning my flight hard ., on just how back on flight # 918 the service was worst. within the check in I needed to open up my suit instances to even up the weigth . when I present to buy the 3 additional lbs . they make an effort to demand me $ one hundred eighty.00per suit circumstance. staying away from to pay $ 480.00 I needed to go on he floor to maneuver about my belongins ,I needed to return to the counter since out seats ( we were being # 10 on line at sign in ) were separates, following that we had to maintain strolling to the gates because the counter personnel by no means gave us the gate amount, ( when i ask about the gate facts to another amercian ailines worker in gate 26 he pointed towards the gate screan ) this time the seats felt lesser that normal , the food was horrible, the bread was so really hard , the lettuce around the salad look old , I returned the food precisely the same way that I acquired it, the light turns off even though im studying severeal occasions which i experienced to maintain my finger about the switch to continue studying following 5 horrible hours I bought to the conclusion that I wont vacation on American Airways once more
I termed AA this morning and I had been notified they uncovered the vehicle seat in NYC. Will probably be leaving NYC this afternoon and we be at my household someday now or tomorrow.
I'm 62 many years old, and was with a flight from Orange County, Ca to Jacksonville, NC. All went very well until I arrived at Charlotte,NC. Mainly because I had wheel chair support I was helped if not I do think I would not are already. After two flight were cancelled on that evening I wasn’t actually certain what I might do. But due to the kindness of the workforce they wheeled me to buyer service both of those moments, and finally upon acquiring the news that An additional flight would not be scheduled until eventually the morning of the 3rd they built confident I'd a motel compensated for by american Airways which I a great deal appreciated. Getting by yourself was a bit scary, but I designed it via, and managed to get back to your airport at 5:30 the next early morning. And once again this flight was cancelled as well. At this point I arranged to simply go to another town. On getting on that flight there was a electrical fireplace from the cabin in the plane, and soon after getting while in the air for about ten minutes it absolutely was circled and we ended up taken from the airplane inside a hurry.
The whole reverse is your employee Liibide (sorry I didn’t obtain the spelling of his identify). I wait to phone him a Consumer Service Rep. He did help me with some challenges I'd on my outgoing flight but generally was of no help in any way with my return flight.
I flew from Orlando to Dallas to Las Vegas yesterday and when I acquired household and unpacked, I recognized one of my goods was missing from considered one of my checked luggage.It absolutely was a shaving package that was within a zippered pocket on the surface of a bag. I called customer service in Las Vegas and was explained to there is nothing they could do.
Now and again you find someone that actually do The work they are paid out to accomplish. I not simply uncovered one , I discovered a number of at American Airways .When touring 01/twenty five/sixteen from St. Louis Mo. to Ft Lauderdale I still left my black canvas Ralph Lauren polo continue with the gate, I wasn't allowed from the airplane to retrieve it as the door was shut and the jetway taken out.
I am now on a flight from JFK to LAX on American Airways (flight 0019) and was Very disappointed which i Just about missed the flight resulting from extraordinarily Lengthy strains to get as a result of stability. For my 11:00 combat, I arrived with the airport at 9:forty five — happy to own plenty of time to get to my gate, or so I thought; I hardly built it about the flight and I browse this site used to be the final a single during the doorway without having the perfect time to get h2o or use the restroom.
If I can do this, why can’t do that? Listed here’s a recommendation. Since the agents cannot see USAIR, Why don't you provide them with use of the online market place so they can see offered USAIR flights? There have been many USAIR flights that will have looked after at least fifty percent of your people that needed to flights.
This was fully unfair to me- I paid for your seat and got one/two seat, I paid out further for “added place†and received no area. This was a very not comfortable expertise for me.
I are actually an AA shopper for more than 25 yrs. Your service happens to be disappointing to convey the minimum. It truly is in all regions of service from sign in to , tavel to baggage handling.
I know we ought to be extra careful when put our tickets on the net within the eleventh. I don’t know why, we manufactured just a massive slip-up with traveling date.
To whom it could issue. I used to be really unhappy with The client service that was furnished by among the list of flight attendants. (Flt. no. 408 from DCA to PHX) Pretty RUDE and UNPROFESSIONAL) Unquestionably not as polite given that the video clips that are demonstrated prior to the flight leaves. She must have still left her attitude in the home because I was not the only passenger on this flight that have her wrath. The flight attendants title is Cher. I had been touring in an exceptionally significant team on small business and will definitely Feel twice about utilizing your airlines. The guide flight attendant was very apologetic nonetheless this should not have happened to begin with.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You made use of a B757 which was entirely unsuitable for any seven hr journey. The seats spec/recline/legroom had been what I'd personally assume on a vacation constitution or commuter flight of 1 hour. Moreover, the examining light-weight didn't function and aside from the movie there was no channel open up for songs.